Vinted Shoppers Express Frustration Over Sizing Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Modifications
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
